Prompt Gas has quite an innovative approach to LP gas wholesaling. As a company intent on bringing convenience, efficiency and reliability across Harare, for now, Prompt Gas is redefining how people access and use gas. By prioritising customer needs and embracing a service-oriented model, they are transforming the LP gas market and making gas easier to procure than ever before.
Their gas cylinder exchange program is something to look out for as it will surely take off. Where carrying heavy gas cylinders to filling stations is the norm, Prompt Gas is offering a refreshing alternative. When you run out of gas, you simply call Prompt Gas, specify the amount you need and have a pre-filled tank delivered straight to your doorstep. Your empty tank is collected at the same time, eliminating the need for customers to lug heavy cylinders over long distances. This service is not only convenient but also a step forward in the local LP gas market.
As Mr. Patsika, CEO of Prompt Gas, puts it, “No one is happy with carrying that gas cylinder. If there was a way they wouldn’t want to carry it especially over a long distance.”
Prompt Gas is also trying to provide a seamless and efficient customer experience through their dial-a-delivery program. This initiative sees customers in various areas of Harare receiving their gas promptly, thanks to their genius network of salespersons representing specific areas. This localised approach minimises delivery time so that customers are never left waiting.
Transparency is at the forefront of Prompt Gas’s business model. In a market where shortchanging on the quality and quantity of gas is a common issue, Prompt Gas guarantees their clients receive exactly what they pay for. This commitment to integrity builds trust and assures customers of the reliability of their products and services. You can rest easy knowing that with Prompt Gas, you are getting the right quality and quantity of gas every time.
Prompt Gas’s long term vision extends beyond immediate convenience and quality assurance. They are always trying to expand their reach and ensure that more people in Harare have easy access to LPG. If an area lacks a nearby gas retail store, residents can contact Prompt Gas to request a survey. They will assess the area and if there is sufficient demand, they will establish a retail store to serve that community.
These strategies are a breath of fresh air in an industry that has long been associated with inconvenience and inefficiency. Prompt Gas’s model is designed with the customer in mind, making sure that every interaction is smooth, delivery is timely and every product meets the highest standards of quality.
The benefits of choosing Prompt Gas are quite clear and the two year old company is poised for significant growth. Their brand of innovation, customer service, transparency and commitment to quality sets them apart in the saturated LP gas market.
Switch to Prompt if you are looking for a reliable and convenient gas provider. It is time you experience the convenience you have always wished for.
Text: Farai Chaka
From: E&P ISSUE 11